Garage Door Remote Issues? Here’s How to Fix Them

17 September 2021

 

Is your garage remote not working? Very few things are as frustrating as when you’re in a rush and your garage door remote isn’t playing ball. 

Is your roller door button not working? Have you lost your garage remote? Do you need a remote repair? We’ve got good news - whether your garage door is B&D, Gliderol, Merlin, ATA or any other brand, it’ll usually be the same common issues causing you trouble.

In this article, we’ll cover the top five reasons why your remote is not fully functioning and the possible causes of your malfunctioning remote or transmitter.

We’ll also include some information on what you can do to fix it, along with some tips on how to appropriately maintain your remote to give it a longer life.

 

1. Batteries

Does your garage door button not work? When was the last time you changed the batteries in your garage door opener remote? 

Dead batteries are probably the first thing you considered when you found your garage door remote not working. Before calling your local garage door repair company because your garage door opener remote has suddenly ceased signalling for your door to rise and descend, check to see if the batteries have died. 

The batteries in garage door remotes usually last approximately two years before they need to be changed.

 

2. Remote Signal Lost

After replacing the batteries in your remote, the communication between the remote and the opener transmitter may have been interrupted. Or sometimes remotes get wet and putting it into a bag of rice will not soak up the moisture to get it working again. If any of the above situations have happened to you then highly sensitive technology like these remotes require a finer approach, you will need to do one of 2 different options, 1. Reprogram it or 2. Buy a new remote and program to your motor. If you need to program a remote you can find the instructions in your owners manual. If that isn’t working, contact our team of experts today.

 

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Reprogramming instructions can be found on the internet provided you know the remote model you have.

You may need to reprogram the remote to the motor.

 

Garage Door Openers

 

3. Receiver Signal Blocked

If the door still won't open after replacing the batteries in your remote and reprograming to the motor. The connection to the motors receiver may be the reason why. First of all, you should check for any interference within the area. Interference could be caused from any electrical appliances which may be operated at the same frequency as your garage door motor in or around the garage.

Most garage doors operate between 300 MHz and 433MHz, which puts them in the range of other common household items such as fluorescent or halogen bulbs, computers, printers or even Wif-Fi networks. If you are having this issue then try isolating each of these in turn until it works.

 

4. Certain Mechanisms are Broken 

We’ve all suffered from garage door opener problems, the key is understanding how to complete a few quick roller door troubleshooting actions. If the remote and wall-mounted panel methods fail to raise or lower your garage door, you may have a problem with the torsion springs or even the cables. Check that your door is on the tracks, that the torsion spring is in one piece and that the chain has not disengaged. If you do come across one of these issues, do not attempt to open your garage door as this may result in serious damage. You should contact your local repair specialists to check and repair the problem.

 

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5. Have You Lost Your Garage Door Remote 

Should you lose or someone steals your remote/s you should clear all remaining remotes that are coded to the motor and reprogram the existing remotes. If required you can also buy extra remotes to replace the ones lost. Depending on which motor and remote you have for your garage door you can find the reprogramming instructions in your owners manual. If not get in touch with our friendly team of experts for assistance.

 

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